Terms of service

Welcome to Zavelya Atelier!
By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General Information

This website is operated by Zavelya Atelier. Throughout the site, the terms “we”, “us”, and “our” refer to Zavelya Atelier. By visiting our site or purchasing something from us, you engage in our “Service”.

2. Online Store Terms

You must be at least the age of majority in your country to use this site.
You may not use our products for any illegal or unauthorized purpose.

3. Accuracy of Information

We make every effort to ensure product descriptions and images are accurate.
However, small variations may occur due to handmade craftsmanship or screen differences.

4. Prices and Payments

Prices are listed in the currency displayed on the website.
We reserve the right to change prices at any time.
Payments are processed securely through trusted third-party payment gateways.

5. Shipping & Delivery

Shipping times vary depending on your location.
Once an order is shipped, any delays caused by customs or the shipping carrier are outside our control.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details.
We reserve the right to refuse returns that do not meet our return conditions.

7. Order Processing

We reserve the right to refuse or cancel any order for:

  • suspected fraud

  • incorrect information

  • product unavailability

If an order is cancelled after payment is made, you will receive a full refund.

8. Intellectual Property Rights

All content on this website, including designs, photos, logos, and text, is the property of Zavelya Atelier and may not be used without permission.

9. Prohibited Uses

You are prohibited from using the site or its content for:

  • unlawful activities

  • violating international regulations

  • transmitting malware or harmful code

  • collecting personal information without consent

10. Limitation of Liability

We are not responsible for any:

  • delays in shipping

  • customs fees

  • lost or stolen packages after delivery

  • misuse of products

Your use of our Service is at your sole risk.

11. Privacy Policy

Your submission of personal information is governed by our Privacy Policy.

12. Changes to the Terms of Service

We reserve the right to update these Terms at any time.
Changes will take effect immediately upon being posted here.

13. Contact Information

For questions about the Terms of Service, you can contact us at:
📧 info@zavelyaatelier.com